1. General Terms of Use
• Eligibility: Users must be legally authorized to enter into contracts and conduct business transactions.
• Account Registration: Accurate and complete information must be provided during registration.
• Account Security: Users are responsible for maintaining the confidentiality of their account credentials.
• Prohibited Use: Users must not use the portal for fraudulent, illegal, or harmful activities.
2. Listing Policies
• Accuracy of Information: All product/service listings must include truthful descriptions, pricing, and terms.
• Prohibited Items: Counterfeit, stolen, or illegal goods and services are strictly forbidden.
• Quality Standards: Listed products must meet the applicable safety, quality, and legal standards.
• No Misleading Content: Images, descriptions, or claims must not mislead buyers.
3. Transaction Rules
• Binding Offers: Sellers are obligated to honour the terms of their listings. Buyers must adhere to agreed-upon payment terms.
• Payment Processing: Transactions must be conducted through approved payment methods on the platform.
• Cancellations: Both parties must adhere to the platform’s cancellation and refund policy.
• Dispute Resolution: Disputes must be resolved through the portal’s resolution mechanisms.
4. Communication Guidelines
• Professional Conduct: Users must maintain respectful and professional communication.
• Spam Prohibition: Sending unsolicited messages or promotional content without consent is prohibited.
• No Harassment: Users must not engage in abusive or threatening behaviour.
5. Compliance with Laws
• Legal Adherence: All users must comply with applicable local and international trade laws, including tax obligations.
• Intellectual Property: Users must respect copyrights, trademarks, and patents of third parties.
• Anti-Corruption: Offering or accepting bribes or unethical incentives is prohibited.
6. Data Privacy and Security
• Personal Data: The portal collects and processes user data in accordance with its privacy policy.
• Data Protection: Users must not misuse, share, or exploit others’ personal or confidential information.
• Secure Transactions: Users must ensure secure handling of sensitive data during transactions.
7. Prohibited Activities
• Engaging in fraudulent activities or providing false information.
• Using the platform to promote illegal products, services, or schemes.
• Attempting to hack, disrupt, or manipulate the portal’s systems.
• Selling or distributing harmful, counterfeit, or non-compliant goods.
8. Fees and Payments
• Transaction Fees: The platform may charge a commission or transaction fee. Users will be informed of these charges before completing transactions.
• Subscription Plans: Premium features may require paid subscriptions as per the pricing policy.
• Refunds: Fees paid are non-refundable unless otherwise stated.
9. Dispute Resolution
• Mediation: The platform provides tools to mediate disputes between buyers and sellers.
• Escalation: Unresolved disputes may be escalated to the platform’s arbitration team.
• Final Decision: The platform’s decision on disputes will be binding unless overruled by legal authority.
10. Violations and Penalties
• Account Suspension: Violations of policies may result in temporary or permanent account suspension.
• Fines: Financial penalties may be imposed for serious violations.
• Legal Action: Severe cases may result in legal proceedings.
11. Policy Updates
• The portal reserves the right to update these policies and rules periodically. Users will be notified of any significant changes.
Contact for Support
For questions, concerns, or support, users can reach the platform’s help desk at:
• Email: [email protected]
Effective Date: 01 January 2025
Last Updated: 01 January 2025
At Steelwaalaa.com, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you interact with our B2B online portal.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
1.2 Business Information
• Company name, industry, address, and registration details.
• Transactional details like purchase history and preferences.
1.3 Technical Information
• IP address, browser type, operating system, and device information.
• Usage data, such as pages visited and time spent on the portal.
1.4 Third-Party Information
• Data from third-party integrations (e.g., CRM tools, payment processors) if authorised.
2. How We Use Your Information
We use your information to:
1. Provide Services: Facilitate transactions, communication, and collaboration.
2. Personalise Experiences: Tailor content, recommendations, and advertisements.
3. Improve Portal Functionality: Analyse usage trends to enhance performance and user experience.
4. Communicate with You: Send notifications, updates, or promotional materials.
5. Legal Compliance: Comply with applicable laws, enforce terms, and prevent fraud.
3. Sharing of Information
3. Sharing of Information
We do not sell or rent your personal or business data. However, we may share information with:
• Service Providers: Trusted vendors for hosting, analytics, or payment processing.
• Business Partners: Collaborators who help deliver features or services.
• Legal Authorities: If required to comply with legal obligations or protect rights.
• Other Users: Limited data (e.g., company name) for collaboration and networking purposes.
4. Data Retention
We retain your information for as long as necessary to:
• Fulfil the purposes outlined in this policy.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.
When no longer required, data is securely deleted or anonymised.
5. Your Privacy Rights
Depending on your location, you may have rights including:
5.1 Access and Portability
Request access to the information we hold about
6. Data Privacy and Security
• Personal Data: The portal collects and processes user data in accordance with its privacy policy.
• Data Protection: Users must not misuse, share, or exploit others’ personal or confidential information.
• Secure Transactions: Users must ensure secure handling of sensitive data during transactions.
7. Prohibited Activities
• Engaging in fraudulent activities or providing false information.
• Using the platform to promote illegal products, services, or schemes.
• Attempting to hack, disrupt, or manipulate the portal’s systems.
• Selling or distributing harmful, counterfeit, or non-compliant goods.
8. Fees and Payments
• Transaction Fees: The platform may charge a commission or transaction fee. Users will be informed of these charges before completing transactions.
• Subscription Plans: Premium features may require paid subscriptions as per the pricing policy.
• Refunds: Fees paid are non-refundable unless otherwise stated.
9. Dispute Resolution
• Mediation: The platform provides tools to mediate disputes between buyers and sellers.
• Escalation: Unresolved disputes may be escalated to the platform’s arbitration team.
• Final Decision: The platform’s decision on disputes will be binding unless overruled by legal authority.
10. Violations and Penalties
• Account Suspension: Violations of policies may result in temporary or permanent account suspension.
• Fines: Financial penalties may be imposed for serious violations.
• Legal Action: Severe cases may result in legal proceedings.
11. Policy Updates
• The portal reserves the right to update these policies and rules periodically. Users will be notified of any significant changes.
Contact for Support
For questions, concerns, or support, users can reach the platform’s help desk at:
• Email: [email protected]
1. Acceptance of Terms
By accessing or using Steelwaalaa.com (the “Portal”), you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you may not use the Portal.
2. Definitions
• “Portal” refers to Steelwaalaa.com, the online platform facilitating business-to-business (B2B) interactions.
• “User” or “You” refers to businesses, individuals, or entities using the Portal.
• “Content” refers to any data, text, images, videos, or other materials uploaded or shared on the Portal.
3. Eligibility
You must:
• Be a business or individual representing a business.
• Be at least 18 years old or of legal age in your jurisdiction.
• Have the authority to bind your organisation to these Terms.
4. User Responsibilities
• Account Registration: Provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your login credentials.
• Compliance: Comply with all applicable laws and regulations.
• Content Ownership: Ensure that any content you upload is owned by you or that you have permission to use it.
5. Prohibited Activities
Users are prohibited from:
• Engaging in fraudulent activities or misrepresenting your business.
• Uploading harmful or illegal content (e.g., malware, copyrighted materials without permission).
• Using the Portal for spamming, phishing, or unauthorised advertising.
• Attempting to access other users’ accounts without authorisation.
6. Intellectual Property
• All intellectual property rights on the Portal (excluding user content) belong to Steelwaalaa.com.
• Users retain ownership of their content but grant Steelwaalaa.com a license to display, distribute, and modify it as needed for the Portal’s operations.
7. Privacy Policy
The use of the Portal is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
8. Payments and Transactions
• Fees for using the Portal’s services will be outlined during the registration or transaction process.
• Payments between businesses facilitated by the Portal are the responsibility of the transacting parties.
9. Limitation of Liability
• The Portal is provided “as is” without warranties of any kind, express or implied.
• Steelwaalaa.com is not liable for disputes, losses, or damages arising from interactions between users.
10. Termination of Use
We reserve the right to suspend or terminate your access to the Portal at our discretion, including for violations of these Terms.
11. Dispute Resolution
Disputes arising under these Terms shall be resolved through:
• Negotiation: Both parties agree to attempt amicable resolution.
• Arbitration: If unresolved, disputes will be submitted to binding arbitration in United Arab Emirates.
12. Amendments
We may update these Terms at any time. Continued use of the Portal after updates indicates acceptance of the revised Terms.
13. Governing Law
These Terms are governed by the laws of International Jurisdiction, without regard to conflict of law principles.
14. Contact Information
For questions or concerns about these Terms, contact us at:
• Email: [email protected]
1. General Terms of Use
This website, Steelwaalaa.com, is operated by Steel Wala Portal LLC, a company registered under the laws of United Arab Emirates, with its registered office located at W202, Al Saha C Wing, Downtown Dubai, UAE, and company registration number 1246120.
For any inquiries, please contact us at:
• Email: [email protected]
2. Intellectual Property
All content available on this portal, including but not limited to text, images, logos, software, and designs, is the property of Steel Wala Portal LLC or its licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited. Users are granted a limited license to access and use the platform for its intended purpose.
3. Limitation of Liability
Steelwaalaa.com serves as a platform for business-to-business transactions. While we strive to ensure accurate and up-to-date information, Steel Wala Portal LLC is not liable for:
• Errors or omissions in user-generated content.
• Losses arising from transactions conducted between buyers and sellers.
• Any indirect, incidental, or consequential damages resulting from the use of this platform.
Users are encouraged to conduct their own due diligence before engaging in any transactions.
4. Privacy and Data Protection
Steel Wala Portal LLC complies with [Applicable Privacy Laws, e.g., GDPR, CCPA]. Personal data collected through this portal is processed in accordance with our Privacy Policy. Users have the right to access, modify, or delete their data by contacting us.
5. Acceptable Use
Users of Steelwaalaa.com must comply with our Terms of Use and refrain from:
• Uploading illegal, offensive, or defamatory content.
• Engaging in fraudulent activities.
• Circumventing the platform’s systems or attempting unauthorised access.
Non-compliance may result in account suspension or termination.
6. Governing Law and Dispute Resolution
This legal notice is governed by the laws of the United Arab Emirates. Any disputes arising from the use of this portal shall be subject to the exclusive jurisdiction of the courts in theUnited Arab Emirates.
7. Updates to the Legal Notice
Steel Wala Portal LLC reserves the right to modify this Legal Notice at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.
8. Additional Clauses
Depending on the specifics of your portal, you may include:
• Cookie Policy Notice for compliance with privacy laws.
• Refund and Cancellation Policies for subscription fees or services.
• Third-Party Links Disclaimer, if applicable.